Friday, November 7, 2008

Computer Help Forums - A Great Place to Get the Support You Need at No Expense

Have you ever experienced an annoying problem with your computer that you just could not get sorted out on your own? Most people have, and it can be completely frustrating when you are on a schedule trying to meet a deadline. Computer consultants/technicians are expensive even for the most basic of tasks, and calling one each time you have a simple problem can break the bank pretty quickly. However, if you can read simple directions and follow instructions, then it is likely that you can get all the help you need with your computer problems just for the asking.

So how is this possible and where do you need to go? Just visit one of the thousands of computer forums online and you will have hundreds or thousands of people willing to help you out with whatever problem you may have. Most of the minor issues or concerns that you have can be solved by posing a simple question to the many willing participants of the forum. Despite the cynical thinking of some, people are naturally helpful and IT support forums are a great place to get help. Even if you have a major issue, there are some participants on forums who will go out of their way to help you get it resolved.

Considering the helpfulness of many of the participants on computer forums, you may be wondering why these individuals choose to help others who need it. There are probably thousands of reasons, but some of the main reasons computer support forum participants are willing to help are:

1. People generally like to help others - it gives them a sense of purpose and usefulness
2. They may be "paying it forward" - someone helped them out when they needed it
3. They may have a type of symbiotic relationship with the IT help forum - they provide help in exchange for advertising their business and gaining new clients

The third reason is the probably main reason that many users frequent computer forums and provide help. In addition to generally feeling good about helping others, they are afforded the opportunity to promote their business in the process. This works for you and the person providing the help.

They will provide a detailed response addressing your concern; and in return, they are allowed to place a small two to three sentence ad, also called a "signature", at the end of their post advertising their business. If they are really helpful, many times people will become regular customers/clients and consult them for future issues.

You should be aware that on any forum you visit, there are rules regarding acceptable behavior; and these rules will vary across the different computer help forums. So when you join, be sure to read all the rules regarding forum etiquette before you even place your first post.

Computer forums are an excellent way to get the help you need at either no cost or a reduced rate. In addition to getting help, you benefit from becoming a member of a community. And once you have your issue sorted out, hopefully in the future, you will return the favor and lend a hand to another.

No comments: